Verbal Communication

Healthcare provider(s) talked about me as if I was not there, without including me.

If I needed it, the health care system provided an interpreter.

My doctor or midwife helped me understand all the information.

Did the health care provider answer all of your questions?

My care providers were open and honest.

The healthcare team listened to me.

Did your health care provider(s) really find out what your concerns were?

I understood the explanations of the treatment or procedures I received.

During my visits, I was told about the different roles midwives, doctors and other health professionals would play in my care.

During your time in the health facility, did the doctors, nurses, or other health providers introduce themselves to you when they first came to see you?