Did the clerks and receptionists at this clinic treat you with courtesy and respect?
Source for Original Item
University of British Columbia. Centre for Health Services and Policy Research, Wong, S., T., & Haggerty, J. (2013, May). Measuring patient experiences in primary health care : a review and classification of items and scales used in publicly-available questionnaires. https://doi.org/10.14288/1.0048528